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Decision Science

Predictably Irrational Behavior

How. How do you actually get people to calm down? What is something ACTIONABLE people can do. Give me the tactics, Margo, the answers!! Tell me what to do and I’ll do it. Since my article came out last week, I’ve gotten a lot of questions about tactics. How to reduce anxiety. How to make your parents listen. How to read (…)

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Slow Down

One of the greatest American contradictions is, “more is better.” We know it is not. We know, “a greater variety of choices actually makes us feel worse.” Schwartz, Barry. The Paradox of Choice, pp122-3. It’s why the best retailers, merchandisers, and marketers all seek to reduce your options. Choose this one – is the message at the heart (…)

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