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How to Write a Good Customer Survey

“Are you afraid of the impending robot revolution or do you feel completely safe and not at all worried about A.I. technology?” That wasn’t a joke. A real surveyor for a real (and prestigious!) institution asked me this. A pollster called my landline and I agreed to “answer a few brief questions on the economy.”…

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When You’re Ready to Throw in the Towel

My fiancé was laughing at me. I had just declared my foray into entrepreneurialism a bust and he was laughing. “Who says “throwin’ in the towel’ anyway?” “I do.” “You’re not throwing in the towel.” “Yes, I am. I’m not cut out for this. I was wrong. This was stupid. It’s over.” Laughing. He was…

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